About Elena

Elena has been appointed South Staffs Water’s Managing Director in March 2025. Prior to joining, Elena worked for British Gas, most recently leading one of the UK’s largest engineering workforces. Earlier in her career she held leadership positions at Openreach and BT.

Elena is an executive leader for scale national service, engineering & operations business units. She has over 20 years of experience, transforming all aspects of service, financial performance, systems and process, as well as mobilising complex stakeholder groups. Her analytical and structured approach achieves step-change improvements in customer experience, people engagement, safety and financial results.