About Hayley

Hayley was appointed Managing Director of Echo Managed Services in December 2024.

With over 20 years of experience in the utilities sector, she has led successful transformation initiatives through strong, effective leadership.

Her previous roles include Senior Vice President at WNS Global Services and Managing Director at Gobeyond Partners.

Hayley is also the co-founder of the Women’s Utilities Network, a platform dedicated to supporting and empowering women in the industry, and advancing diversity and inclusion across the sector.