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Our People, Customers and Clients
Our Goal
Our goal is to build a caring, inclusive Group where everyone is valued, fairly rewarded and supported to grow. Our people are central to delivering for our customers and driving our ESG strategy. We are committed to a safe, respectful and supportive work environment that promotes wellbeing, compliance and efficiency.

Health, Safety and Wellbeing
We are committed to a strong safety and performance culture at South Staffordshire Plc. Our Staying Safe Together programme outlines shared commitments and promotes a positive culture across the Group.
While our Health, Safety and Wellbeing team leads this effort, safety is everyone’s responsibility. We aim to ensure our colleagues return home safely by providing support through our best practice Health & Safety Arrangements (HSAs). Our processes prioritise the wellbeing of employees, contractors, customers and the community.


Leadership and Accountability
As a leading provider of critical infrastructure services, we value accountability and will publish an annual ESG Report to ensure transparency.
A senior business leader will oversee our ESG strategy, supported by an ESG Management Group and a diverse Working Group.

People Promises
Our success comes from the commitment and passion of our people. As we grow, we focus on what matters most to them and this is reflected in our ‘People Promises.’
- We inform, connect and engage through effective communication.
- Ours is an inclusive and values led culture.
- We recognise and reward our people fairly.
- We provide opportunities for growth and development.
Listening, Educating and Developing
Maintaining a positive work culture is important to us. To do this, we ensure all our team members have a voice through our employee health and safety and wellbeing groups, forums, roadshows and our annual survey.
These groups are supported by our people networks, that help our teams understand what we do, how we can support each other and foster inclusivity. These include:
- Mental health first aiders
- Women’s network
- Unity+ network
- Disability and neurodiversity network


ESG Strategy 2025
To read our ESG strategy in full, click the button below.