Echo to deliver specialist customer service and new software to Northern Ireland Water

Echo has won a new contract to deliver contact management, billing, and collection management services for Northern Ireland Water.

Double win for Echo at the Northern Ireland Contact Centre Awards 2023

Echo NI’s team won both Customer Contact Manager of the Year and Best Outsourced Partnership at the 26th October ceremony.

Double win for Echo at Contact Centre Network Northern Ireland Awards

Echo Managed Services, the specialist outsourced provider of multi-channel customer contact services and billing software for the water industry, is celebrating success after winning two awards at this year’s CCNNI Awards.