Aptumo agrees partnership with USP to support stateside expansion of its water billing software
We’re pleased to announce that Aptumo, our next-generation customer and billing solution for water utility providers has secured a strategic partnership with Utility Solutions Partners (USP), to support our expansion into the United States.
One in six delayed payment of a water bill due to lack of understanding
Unclear communications and a lack of understanding of water bills are causing almost one in six (14%) bill payers to delay payment to their water provider, according to new research.
Echo to deliver specialist customer service and new software to Northern Ireland Water
Echo has won a new contract to deliver contact management, billing, and collection management services for Northern Ireland Water.
Double win for Echo at the Northern Ireland Contact Centre Awards 2023
Echo NI’s team won both Customer Contact Manager of the Year and Best Outsourced Partnership at the 26th October ceremony.
Double win for Echo at Contact Centre Network Northern Ireland Awards
Echo Managed Services, the specialist outsourced provider of multi-channel customer contact services and billing software for the water industry, is celebrating success after winning two awards at this year’s CCNNI Awards.