To help create a world where essential services and infrastructure deliver for customers, clients and our planet.

Environmental, Social, and Governance (ESG)

We are passionate about making a positive contribution to the environment, our clients, our people and the communities in which we live and work. The Group’s strategy is based on the three key pillars of environment, social and governance, and performance is measured and reported to investors quarterly and annually.

The value we offer

Essential infrastructure,
health and performance

We help our clients to maintain and get optimum performance from their critical infrastructure assets.

Technological innovation
and emerging assets

We are innovative, developing and offering new solutions and support packages to meet our clients’ net zero ambitions.

Helping our clients
deliver great service

Service levels are critical in the provision of essential services. We offer technologies and services that can help.

Latest from the Knowledge Centre

South Staffordshire Plc awarded RoSPA Gold for putting safety first

South Staffordshire Plc has been awarded the RoSPA Gold Award for health and safety performance, recognising our commitment to keeping people safe. This achievement reflects the strength of our StayingSafeTogether framework and the culture of proactive learning, leadership accountability, and psychological safety embedded across our Group. For clients, it’s a clear signal that partnering with us means choosing a supply chain built on trust, resilience, and uncompromising safety standards.

Refreshing Echo’s brand for a new era

Echo Managed Services, South Staffordshire Plc’s specialist in multi-channel customer contact services and Salesforce-native water billing software, has today launched a refreshed brand identity – marking a new chapter for the business.

South Staffordshire Water appoints two new directors

Shaun Dowen (left) has been appointed as Operations Director, and Alex Wilkes (right) joins as Customer Services Director. Both will start their new roles with the business later in the year.

South Staffordshire Plc has been awarded the RoSPA Gold Award for health and safety performance, recognising our commitment to keeping people safe.